• Onsite repairing of the Vehicle like minor electrical problems, horn not stopping, brake or oil top up ( All spares/consumables shall be charged extra)
• Tyre change
• Jump start
• Replacement keys
• Fuel delivery – only petrol or diesel (Cost of fuel to be paid to vendor on site)
• Emptying of the fuel tank in case of wrong fuel
• Relay of urgent messages
• Legal Assistance coordination
• Medical Assistance coordination

Sir/ Madam Key Features of these services are:
-One call assistance for accident & breakdown across India
-24-hour service with immediate response.

Sir/ Madam, All CARNATION INDIA customers can avail these services.

Yes Sir/ Madam, you can avail of these services 24 hours a day, seven days a week.

Yes Sir/ Madam, these services are available in all important cities & towns across the country.

Sir/ Madam CARNATION INDIA Roadside Assistance services are provided by a network of trained & skilled service providers.

Sir/ Madam, Our Service Providers are available across the country in all major cities.

Sir/ Madam, Our Service Providers are available across the country in all major cities. We are not in position to share exact number or location of service providers with anyone.

Sir/ Madam, CARNATION INDIA Assistance helpline numbers are; 1800 -102-4400 and 022-66022517. These numbers can be dialled from any Network.

Yes Sir/ Madam, These numbers are accessible from all locations.

Sir/ Madam, You will have to dial the same number from everywhere.

Sir/ Madam For membership related issues please speak to the Carnation hub in << city>> at << local CARNATION Hub Number>> or at 1800 XXX XXXX

Sir/ Madam please provide your email id and the concerned team shall get in touch with you.

Sir/ Madam We take the vehicle details from the customer and then check in our system. If the customer details are matching with those available in the system then we go ahead with providing services. Basic information which we require from the customer are – vehicle details including Plate / Registration No, Customer Name & Address.

Sir/ Madam We will take the car details from the customer and then verify the details from the concerned department. If we receive a confirmation we will provide service to the customer.

Sir/ Madam In such situations we will take a decision on a case to case basis in consultation with our higher authorities.

Sir/ Madam, In case of accident or breakdown, any vehicle belonging to CARNATION INDIA will be entitled for receiving services. The occupants who are travelling in that particular vehicle will also be entitled for certain benefits depending on the type of program chosen and other terms and conditions of CARNATION INDIA Roadside Assistance program.

Sir/ Madam, This will cost you Rs. 100/- and will be valid for 6 months. This can be renewed when you visit the hub next.